Support

Our Promise on Customer Satisfaction

Customer satisfaction is key to our success. Our staff and partners are trained extensively in product knowledge and service standards, and we strive to deliver the best experience for our customers. We are also dependable and flexible, and we aim to surpass our customers expectations. 

To demonstrate our confidence in our products, we offer a KEYLAN™  25-year system warranty on all our installed products, a promise that remains one of the best in the industry.

Technical Service and Support

We offer technical support services to our customers through our highly dedicated team at our head office in Singapore.

Our support engineers and technicians are trained in industry-recognised courses with the right know-how and field experience, and hence are able to assist in project planning, installation support, testing and troubleshooting. In addition, our installation partners are also armed with deep product knowledge and installation competency, and we ensure that they respond to our customers promptly and at the best service level.

Certs